Business Management Organisation Analysis 2500 Words

Question Description

The main upload is just a learning article about “The Four Paradigm” just in case you need a refresh of them. Story I: Funtionalism, Story II: Social Relativism, Story III: Radical Structuralism, Story IV: Neohumanism.

Anyway, for this assignment lecturer hinted that the “Banking regulatory authority” should be “Monetary Authority of Singapore (MAS)”
Example: MAS found that a failure of culture was behind a series of scandals that eroded the trust of customers and created a widespread public cynicism.
(“Please look up exactly under what section act will the MAS deal with this problem. Etc which part of it talks about the anti money laundering law that it link to the role of tax, but please don’t quote the whole chart of it.”) < This is exactly what the lecturer said.

This assignment simulates a consultancy scenario where you are a consultant, working to deliver a report to a client. Authentic assessment tends to focus on contextualised tasks, enabling students to demonstrate their competency by actively and critically exploring, discussing, and meaningfully constructing concepts and relationships in contexts that involve real-world problems,you are to develop a functional specification of a solution to a given problem. The marking of the report will be based on the Research Development Framework (RDF) which informs the marking rubric.

Consultancy Problem Brief:

For this assignment, you are to assume the roles of a group of consultants. Your customer is a large bank that has been hit by a series of scandals involving many parts of its organisation. The scandals that surfaced included how the bank charged deceased customers for services not provided, withholding payouts for insurance, and breaches of anti-money-laundering laws. The inquiry by the banking regulatory authority found that a failure of culture was behind a series of scandals that have eroded the trust of customers and created widespread public cynicism. The regulatory authority focused on how poor customer outcomes, such as fees for no service, continued for years without management intervening to stop them. When the CEO was asked about what he thought was the primary cause of the bank’s failures, the response was that he felt the bank did not have a clear understanding of its duties to customers. The CEO further said there was “a culture of us not learning from issues of misconduct in the past”.

The bank wants to change this negative image and improve its culture of ethical leadership and has decided to make changes towards how the organisation views its responsibilities to the environment. They wish to do this by fostering an internal dialogue and organisational narrative. The company wants to foster and support this culture change by providing the technology to support good news stories and learnings from all employees, regardless of organisational position. The bank wants their stories to be informed by robust theories on leadership and the organisations’ responsibilities towards the environment.

As a consequence of the very public enquiry by the regulating authority and harsh criticisms by the press, employee morale has fallen. The company wishes to take advice from consultants, in assisting in developing concepts of leadership and environmental responsibility to enable employees to highlight their day to day stories, so that this becomes part of the collective organisational memory and vocabulary. The bank wants to achieve an authentic approach to ethical leadership and environmental responsibilities so that all employees understand their roles in addition to coercive measures.

Their proposal is to incorporate this into an internal website that will enable good examples of how day to day examples of environmental responsibility to be collected and highlighted to all employees. The company wishes to draw on social media concepts to achieve this. The bank wishes to balance this with its responsibility to shareholders.

Your role is to develop a functional and data model that would enable the bank to source such a system to assist in this goal. The purpose of developing this data model is to give the bank an opportunity to embrace a vocabulary that is informed by theory on day to day contributions towards environmental responsibility. Your proposal should also highlight who should be responsible for managing a new organisational vocabulary.

1. Go through a process of enquiry, clarification and problem definition and problem solving.

2.You may relegate your literature critique to the appendix of the report and include highly relevant literature segments to support your design and considerations.

3.The report must contain a functional design (business process and data model).

4.Produce a report justifying the solution and showing how the analytical perspectives were used.

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